Contact information

Neravo customer support is provided by NEXUS CONSENSUS LIMITED.

Legal entity: NEXUS CONSENSUS LIMITED
Trading name: Neravo
Hong Kong Business Registration No. (BRN/UBI): 79838553
Business and operating address: RM M3, UNIT 1, 7/F LANE UP, 4 KIN FAT LANE, TUEN MUN, HONG KONG
Email: support@drinkneravo.com
Telephone: +852 5142 7034
Website: https://www.drinkneravo.com

You may contact us about product questions, orders, delivery, returns, refunds, warranty service, privacy requests, complaints, or legal notices.

When contacting us about an order, include the order number and the email address used at checkout. Do not send products to the Hong Kong business address. Approved returns require written authorization and must be sent to the address stated in the return instructions and our Returns and Refunds Policy.